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Increase sales and lower marketing costs immediately with marketing campaigns that
give you customers the information and motivation to purchase your products or services.
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TIP: Use the link tracking tools to hone in on your
customer’s preferences. Increase campaign effectiveness by knowing which customers
click on which links.
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Max360 Campaign
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• Produce professional marketing messages quickly
and easily
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• Track progress of campaigns immediately
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• Automate subsequent targeted campaigns with
ease
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Make it easy for customers, employees, partners and vendors to access useful information
about their relationship with you and to update their information.
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TIP: Use security and permissions to give access to
as much information possible while keeping sensitive information private.
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Max360 Enterprise
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• Customer Centers where customers can see order
info and update their profile
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• Partner Centers where partners can access info
on projects they are working on with you
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• Employee Centers where employees can access
and update their information
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Stop guessing about customers and start knowing. Create surveys asking customers
about attitudes, wants and needs, pricing—anything to help give you a clearer picture.
Benefits can include increased sales, discovering new product opportunities, or
discontinuing poor sellers.
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TIP: Consider offering incentives (product discounts,
samples, etc.) to increase responses.
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Max360 Survey
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• Enter your questions and set your preferences
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• Distribute survey link to customers via email
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• Use score carding to assign values to questions
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• Compare results from many surveys to get a clear
picture
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Replace your spreadsheets with time-saving web forms. Yes, spreadsheets are great
for working with large sets of numbers. But for information gathering they waste
time and money
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Consider a sales team, for example, that enters its sales numbers into spreadsheets
each week. By switching to web forms they enter their numbers into a standard form
accessible from any web-connected location.
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TIP: Brainstorm other areas that would benefit from
streamlined data collection.
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Max360 Forms
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• Create high-impact web forms in minutes
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• Enter information from any location connected
to the web
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• See meaningful results while leaving out the
rest with filters
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• Access information seconds after it's been
submitted picture
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• Send reports to whomever needs the information,
whenever they need it
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Few things sink a business faster than poor customer service. So set a goal to keep
customers happy and well served. Start by using a modern, efficient customer service
program like Max360 Support.
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TIP: Set up automatic alerts to inform key managers
when something serious goes wrong.
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Max360 Support
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• Create a service and support workflow that solves
problems quickly
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• Assemble dashboards to check important information
in one location
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• Set up automatic alerts triggered by events
you define
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• Check effectiveness and see areas of concern
by running custom reports
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